A message from Robert Forrester, CEO of Vertu Motors plc.

Contact Us

Vertu Mercedes-Benz are committed to providing excellent customer service. There are a number of ways you can contact us which can be found on this page, along with a list of services and products we offer with their own corresponding number.

Sales

Our dedicated Internet Sales Team are committed to helping you with all sales related queries for our Ascot, Aylesbury, Beaconsfield, Reading and Slough sites.

Opening times:
Mon - Fri: 9am - 9pm
Sat: 9am - 5pm
Sun: 10am - 5pm

Customer Services

For additional information please visit our dedicated Customer Services page.

Opening times:
Mon - Fri: 9.00 - 5pm

Vertu Careers

We have a dedicated website for all enquiries relating to careers within Vertu Motors. Go to Vertu Careers.

Aftersales

Whether you would like to book your car in for a service or MOT, deal with an accident repair, sign up to one of our plans or simply talk to a specialist regarding a general query, our friendly Service Centre receptionists will always be happy to help.

Opening times:
Mon - Tues: 8am - 7pm
Wed - Fri: 8am - 6pm
Sat: 8am - 5pm

Service Care

We offer an outstanding Service Care plan at a fixed low monthly cost. Whether you drive a new or used vehicle, we commit to tailoring a plan to suit your service needs for up to the next four years. Click here for more details.

Opening times:
Mon - Tues: 8am - 7pm
Wed - Fri: 8am - 6pm
Sat: 8am - 5pm

Parts & Accessories

Vertu Mercedes-Benz can supply a wide variety of parts and accessories for your vehicle at extremely competitive prices. To check what we can do for you please call the number below.

Opening times:
Mon - Tues: 8am - 7pm
Wed - Fri: 8am - 6pm
Sat: 8am - 5pm

Do you require a specific dealership?

If you would like the contact details of a specific dealership click here to visit our dedicated find a dealer section, which will lead you to the contact numbers for all enquiries including sales, aftersales and parts.

FAQs

For general queries please check out our FAQ page

Our head office address is: Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA .

Make a general enquiry

If you're not totally sure what you're looking for or you'd like to contact us with a general enquiry, our friendly team is here to help.

Your Details

Please enter your full name
Email Address must be entered
Contact telephone number must be entered
Please Enter Your Comments

Please click here if you would like advance notice of offers and special events.

We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you.

By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you.

For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page).

* Denotes a Mandatory field.

Make a sales enquiry

Seen something you like? Your local friendly experts are here to answer any questions!

Your Details

Forename must be entered
Surname must be entered
Mobile Telephone must be between 10 and 11 digits and start with a 0.
Email Address must be entered
Add any information that you think will help us speed up the process

Please click here if you would like advance notice of offers and special events.

We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you.

By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you.

For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page).

* Denotes a Mandatory field.

Make a servicing enquiry

If your car is ready for a service, we're here to help book you into the service centre of your choice, at a time that suits you - with no upfront payment required!

Your Details

Please enter your full name
Post Code must be entered
Contact telephone number must be entered
Email Address must be entered
Please enter a vehicle registration
Add any information that you think will help us speed up the process

Please click here if you would like advance notice of offers and special events.

We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you.

By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you.

For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page).

* Denotes a Mandatory field.

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Report a concern

Please choose a dealership
Please choose a dealership department
Please enter a vehicle registration
Please answer
Title must be entered
Forename must be entered
Surname must be entered
Contact telephone number must be entered
Email Address must be entered
Post Code must be entered

Please click here if you would like advance notice of offers and special events.

* Denotes a Mandatory field.

Positive feedback

Please choose a dealership
Please choose a dealership department
Please enter a vehicle registration
Please Enter Your Comments
Title must be entered
Forename must be entered
Surname must be entered
Contact telephone number must be entered
Email Address must be entered
Address 1 must be entered
Address 2 must be entered
Post Code must be entered

Please click here if you would like advance notice of offers and special events.

* Denotes a Mandatory field.