A message from theRobert Forrester, CEO of Vertu Motors plc.

Customer Testimonials

Showing 1 to 12 of 98 testimonials that match your search

My car has just been in for a MOT and Service. Without doubt this has been the best experience I have had from someone within your service team in all the years that I have been bringing my car in from service and MOT. They provided a thoughtful and excellent service, and in my view they are a real credit to Mercedes-Benz of Reading. They showed a genuine desire to provide an excellent service, which they achieved, and was extremely helpful in providing a solution when it appeared that I would have to come back from my holiday in order to ensure my car could pass its MOT.
Mr Tucker
Mercedes-Benz of Reading
I would just like to say how impressed we were when buying our car from you. The Sales Executive was absolutely great, very efficient and a totally hassle free experience. Would recommend to anyone.
Mr Carlsen
Mercedes-Benz of Reading
The Service Advisor truly provided the exceptional service. Listening patiently, providing accurate information, understanding the scenario and going extra mile to resolve the non technical issue.
Mr Kumar
Mercedes-Benz of Slough
I have to say that we just had the best experience ever in purchasing a car. The Sales Executive was exceptional, the exact blend of professionalism, friendliness and persuasion required in a Sales Executive!! Whilst they were obviously keen to make the deal, they never did so in a way that made us feel pressurised or uncomfortable, you can't teach that in a Sales Executive, totally natural. As a former sales director of a multi national, I would be poaching them- if I wasn't retired !!
Mr Dunn
Mercedes-Benz of Reading
I felt compelled to write this email as I want everyone to know how fantastic customer service and the service department are at the Beaconsfield branch. From the first initial phone call, the Service Advisor that took my call was super helpful and understanding, to taking my car in where I was greeted with a warm welcome and total professionalism. Awesome! Can't sing their praises enough. It's Mercedes all the way for me now, and that's because of their amazing aftercare! Thank You so much Mercedes of Beaconsfield.
Mrs Burton
Mercedes-Benz of Beaconsfield
The Sales Executive from the Reading office was really helpful, they made sure the sale went through smoothly with no issues. Great professional customer Service.
Mr Tenywa
Mercedes-Benz of Reading
Very Nice Sales Person. When they explained about the Deals on the car they were very helpful and provided an excellent service, we would like to deal again with Mercedes.
Mrs Mulamalla
Mercedes-Benz of Slough
I have today completed the purchase of my third Mercedes with a Sales Executive at Mercedes Ascot. I would like to thank them for their diligence, helpfulness and patience in getting the sale completed. I would recommend them to anyone thinking of buying a Mercedes.
Mr White
Mercedes-Benz of Ascot
I would like to thank the Head of Business of Mercedes Benz Ascot for the effort they made to recitfy issues in relation to my car purchase, and from the time they stepped in, immediately transformed the purchase of the vehicle to a good experience. They are professional, understanding, courteous, friendly and a very nice person and goes out of their way to ensure that the customer is happy. It was a pleasure to meet and deal with them. They are a true asset to your organisation. Thank you!!! Regards.
Mr de Silva
Mercedes-Benz of Ascot
I'd like to express my delight with the personal service the Service Advisor of Reading gave me today. They went beyond what I would call normal interaction. I explained to them my car is due for a change in 10 months time and I was confused what future vehicle I should consider. I've always had Mercedes diesel cars, but I'm now at a crossroad as to what I should be considering in the future. They really helped to clarify my options for the future, especially giving me information I was not aware of. Please pass on my sincere thanks to them. Kind regards.
Mr Royall
Mercedes-Benz of Reading
Faultless the support for a tricky item, it cannot get any better!!
Mr Adams
Mercedes-Benz of Slough
The Sales Executive provided a very professional and friendly service even though I decided not to buy the car at the end. I will definitely contact them if there is something of interest at Mercedes Slough.
Dr Chaudhry
Mercedes-Benz of Slough